Monica E.

Monica E. Monica E.
From: San Diego
To: San Diego
I hired a company for a move on July 27, that gave me awful customer service and didn't show up for my move. In a panic, I began calling every top rated moving company on Yelp. Joe Thomas picked up the phone at Trek Movers and instantly made me feel comfortable and confident in his business. I was in the unfortunate situation where I needed to move ASAP, and Joe was able to accommodate that. He was extremely professional, confirmed my details repeatedly, and made sure that he was personally accessible to me. Because my move was last minute, I was told I'd be getting the first available crew that finished with their morning job. Joe made sure to call me and let me know that a three man crew would be the first available and would be reaching out to me when they were on their way. My only critique is that the crew texted me instead of calling me to say they were on their way; I didn't hear my phone until they called to say that they had arrived. The 3 man crew took about 4 hours to move my 1000 sq. ft. apartment. I highly recommend Trek Movers.
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