Marlena F.

Marlena F. Marlena F.
From: Chicago
To: Los Angeles
I planned to use POD container for a long distance move, and was undecided on what size that would be the most economical for my belongings. I called Trek and spoke with David, I also told him my dilemma, he offered to give me his best estimate on the size of storage unit, if I provided him photos of my belongings. I provided him the photos, and he sent back his opinion on the size of storage unit, and also a very detailed explanation including measurements on why he chose that size. All of this and I had not even confirmed to move with Trek! Great customer service from the start! I liked that this company did not require a deposit, just an email confirmation. They also offered a yelp coupon and a 5% discount for cash payment. The movers arrived on time, came in to inspect my furniture, and went to work. I got two men for my 2nd floor, one bedroom apartment, and that was perfect. The movers were nice, and wrapped everything as I requested, they even suggested I keep some things I planned to get rid of, and I'm glad they did. When we arrived to my storage they expediently loaded my unit up, and tetris packed it perfectly. The movers were very knowledgeable on how and where to back my furniture and boxes to prevent damage and movement. My belongings arrived to their destination (over 2,000 miles) in the exact same spot as they were packed. I would def recommend them!
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